Last updated: Sep 18, 2026
Welcome to Kibaki. These Terms and Conditions (“Terms”) govern your use of the Kibaki mobile application and related services (“the App”, “the Service”), operated by Kibaki GmbH, Jülicher Str. 48, 41464 Neuss, Germany (“Kibaki”, “we”, “us”, “our”). By creating an account or using the App, you agree to these Terms. If you do not agree, please do not use the App.
1. Eligibility and Age Verification
You must be at least 18 years old to create an account and use Kibaki. By using the App, you confirm that you are 18 or older, that you have the legal capacity to enter into these Terms, and that you will comply with all applicable laws.
Age verification. We verify age through date of birth at signup, selfie verification comparing appearance to declared age, AI-assisted age estimation, and ongoing monitoring for signs of underage users. Accounts found to belong to persons under 18 will be immediately removed and permanently banned. Attempting to misrepresent your age is a violation of these Terms.
2. Your Account
You are responsible for the information you provide and for all activity on your account. You agree to provide accurate information, to keep your login method secure, and not to share your account with others. You may not create an account on behalf of someone else or use another person’s identity. We may require identity verification to help keep the community safe.
3. Geographic Availability and Sanctions
Kibaki complies with international sanctions regulations. The Service is not available and cannot be used in countries subject to sanctions imposed by the European Union, United States, or United Nations, including but not limited to Iran, North Korea, Syria, Cuba, and certain regions of Russia and Belarus.
Users are prohibited from accessing Kibaki from sanctioned countries or using VPN services to circumvent these restrictions. Accounts identified as originating from sanctioned countries will be terminated without notice. By using Kibaki, you represent that you are not located in, under the control of, or a national or resident of any sanctioned country, and are not on any denied persons list.
4. Acceptable Use and Community Rules
Kibaki is a space for respectful connection. When using the App, you agree not to:
- Harass, threaten, bully, or intimidate any other user
- Post or share content that is hateful, discriminatory, violent, sexually explicit, or otherwise offensive
- Post nudity, pornography, or sexually explicit material
- Solicit money, promote prostitution or escort services, or use the App for any commercial or financial transaction between users
- Impersonate any person or entity, or misrepresent your age, identity, or affiliation
- Upload content that is illegal, infringes the rights of others, or that you do not have the right to share
- Share other people’s private or personal information without their consent
- Use the App to send spam, scams, or unsolicited advertising
- Attempt to access, hack, disrupt, or reverse engineer the App or its systems
- Use bots, scripts, or automated methods to access the Service
- Engage in any activity that is harmful to minors
We have zero tolerance for objectionable content and abusive behavior. Violations may result in immediate removal of content and termination of your account.
5. Content You Share
You retain ownership of the content you create and share on Kibaki (photos, profile text, messages). By sharing content, you grant Kibaki a limited, non-exclusive, worldwide license to host, store, display, and use that content solely for the purpose of operating and providing the Service. You are solely responsible for the content you share and for ensuring you have the right to share it.
6. Moderation, Reporting, and Blocking (Digital Services Act)
Every user can report content or other users, and can block other users, directly within the App. We review reports and may remove content or take action on accounts that violate these Terms. We use a combination of automated tools and human review to keep the community safe. We aim to act on reports of objectionable content promptly, typically within 24 hours.
Notice and Action Mechanism (DSA). Illegal content can be reported via support@kibaki.com. We will assess reports promptly and take appropriate action. Users whose content is removed will be notified with reasons and information about appeal procedures.
Statement of Reasons. When we remove content or restrict an account, we provide the affected user with a clear explanation, unless doing so would compromise ongoing investigations or safety.
7. Identity Verification
To help protect our community, we may use verification measures, including AI-assisted and biometric verification, to confirm that users are real people. Details on how we process this data are set out in our Privacy Policy.
8. Automated Decision-Making (GDPR Article 22)
We use automated systems for content moderation, safety detection, and account security. Users may request human review of automated decisions affecting their account by contacting support@kibaki.com. We will respond to such requests within a reasonable timeframe.
9. Subscriptions and Purchases
Kibaki offers premium features through paid subscriptions and in-app purchases. Payments are processed by the Apple App Store or Google Play, in accordance with their terms. Subscriptions renew automatically unless cancelled through your app store account before the end of the current period. Manage or cancel your subscription in your app store account settings.
EU consumer rights. By purchasing a subscription or in-app item, you expressly consent to immediate performance of the service and acknowledge that you lose your statutory right of withdrawal upon activation, in accordance with §356 (5) BGB. Except where required by law, payments are non-refundable.
10. Termination and Data Deletion
You may stop using Kibaki and delete your account at any time from within the App. We may suspend or terminate your account if you violate these Terms, if required by law, or to protect the safety of our community.
Upon account deletion, your data will be removed from our active systems within 30 days, except where retention is required by law. Certain provisions of these Terms survive termination, including those relating to content licenses already granted, liability, and dispute resolution.
11. Disclaimers
Kibaki helps people connect, but we do not conduct criminal background checks on users and we cannot guarantee the conduct, identity, or intentions of any user. You are responsible for your own interactions with other users. Please use good judgment and follow common safety practices, especially when meeting anyone in person. The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
12. Limitation of Liability
To the fullest extent permitted by law, Kibaki GmbH shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the App, including interactions with other users. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for intent or gross negligence, or under the German Product Liability Act.
13. Force Majeure
We are not liable for failures caused by events beyond our reasonable control, including natural disasters, network outages, cyberattacks, pandemics, or government actions.
14. Third-Party Services
The Service may integrate with third-party services (App Store, Google Play, payment processors, cloud infrastructure providers, communication services). Their terms apply to those services separately.
15. Your Rights Under GDPR
Your rights under the General Data Protection Regulation (access, correction, deletion, portability, restriction of processing, and objection) are detailed in our Privacy Policy. Contact privacy@kibaki.com to exercise these rights.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you within the App or by other appropriate means. Your continued use of the App after changes take effect means you accept the updated Terms.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Germany, without prejudice to any mandatory consumer protection rules of the country in which you reside. Mandatory statutory rights remain unaffected.
Online Dispute Resolution. The European Commission provides a platform for online dispute resolution (ODR) available at https://ec.europa.eu/consumers/odr. We are not obliged to participate in consumer arbitration proceedings.
18. Contact
Kibaki GmbH Jülicher Str. 48 41464 Neuss, Germany
Email: support@kibaki.com
Privacy: privacy@kibaki.com